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2024 Generative AI in CX: Strategy, Technology, Scale
Generative AI (Gen AI) is rightfully garnering incredible attention and healthy skepticism. …
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TechSee’s Sophie AI: MultiSensory AI for Service
With Sophie AI, service leaders can improve service KPIs across every touchpoint, …
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Generative AI for the General Public: Hopes and Fears in 2023
Global interest in Generative AI is growing exponentially. Customer service industry leaders …
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Customer Service in Statistics
2023 Customer Service in Statistics is a dive into the most relevant …
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Risks and Rewards of Generative AI in the Service Industry
With TechSee, businesses can provide unparalleled customer service that is deeply rooted …
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Is Generative AI also Practical: Hype vs Reality
What do the developments in the AI space mean for your service …
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TechSee Oracle Webinar: Enable Mobile Workers to Deliver Better Field Service Outcomes
Oracle, partnering with TechSee, thinks it is necessary to move toward the …
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eBook: Practice Efficiency With Your Call Service Teams to Improve CX in 2023
You can’t afford to lose customers in 2023. Consider how improved CX …
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CCMA Online Seminar Video: Rolling out AI in call Centers to improve CX and ROI
Last month, the CCMA (Call Centre Management Association) hosted an online seminar …
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