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Business Operations
Improve Service Efficiency by Boosting Technology Adoption
Last week we hosted our quarterly Customer Advisory Board. One of the most common concerns raised by multiple enterprise executives...
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Field Service
Leverage Visual AI To Mitigate The Environment and Financial Impact of Truck Rolls
A truck roll is when a technician or service provider drives to a customer's location to install or repair equipment....
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Contact Center
How Visual Service Technology Revolutionizes Homebuilding Customer Experience
While searching on the National Association of Home Builders (NAHB) site on the term “customer service”, the phrase “act as...
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Business Operations
AI in the Practical World
A few days ago, we hosted a webinar on the topic of Generative AI, Hype or Practical? We were joined...
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Business Operations
Visual AI For Service Automation: A Primer
Artificial intelligence (AI) is designed to automate manual tasks and processes. As the leader in computer vision solutions for the...
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Company
23 Inspiring Women to Watch in 2023
As part of our Women's History Month and International Women's Day initiatives, we asked our own TechSee Super Women to...
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Contact Center
Seven Questions to Ask When Selecting Your Service Team’s AI Provider
With new AI capabilities and compelling use cases being demonstrated daily, the service industry looks forward to a new generation...
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Business Operations
Maximize Your Investment in Upskilling Agents
Today’s customer service personnel are being asked to deliver higher quality service across more products, more complex products, and at...
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Partnerships
TechSee’s New Open Integration Launch Brings Computer Vision AI and Augmented Reality to the Customer Experience Technology Stack
Everyone here at TechSee is excited about the launch of our brand new “Open Integration Platform,” a full API platform...
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Business Operations
ChatGPT in Service: Practical Innovation or Hype?
The technology industry is abuzz with the latest breakthroughs in artificial intelligence. Primarily due to OpenAI’s heralded debut and innovative...
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Field Service
Twenty Three Influencers in Field Service Management to Follow in 2023
Top Field Service Management Influencers in 2023 Most field service departments operate in a highly competitive and customer-centric marketplace. Just...
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Contact Center
Optimizing AHT During a Visual Engagement Session
Visual engagement is a proven strategy to improve call center performance, especially as it relates to two key metrics: 1)...
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Business Operations
Service Automation Comes to Mobile Apps With the VI Mobile SDK
Since launching just six months ago, millions of customers and technicians have used TechSee’s Visual Intelligence’s (VI) AI to successfully...
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Field Service
A New Strategic Approach For Field Service Leaders in 2023: Visual Engagement Technology
Increasingly, field service leaders are looking at new visual engagement technologies to improve their operational efficiency and customer and agent...
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Business Operations
Benefits of Remote Visual Assistance Technology For Property Managers and Tenants
The number of renters in the US is steadily increasing. According to Statista, 34.4% of the homes in the US...
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